Make a portability request!

Want to keep your former fax number? With MonFax, it’s possible.

All faxes sent to your former number will arrive directly in your inbox.

How does it work?

With MonFax, the portability process is very simple:

• Step 1

  During sign-up for MonFax’s service, in the section for choosing your number,
  click on “I already have a fax number” then enter it.

• Step 2

  Once sign-up is complete, you’ll need to provide us with all necessary documents (portability request, phone bill, etc.) to put the portability process in motion through your service provider.

• Step 3

  Upon reception of the required documents, your number will be ported to MonFax in approximately 12 days
  Your number will remain active during the portability process, so you will still be able to send and receive faxes from your usual telecopier with no service interruption.

Please note 
Porting your number involves the cancellation of the associated phone line, so you’ll no longer be able to send or receive faxes via any device connected to this ported line. A dial-up modem connected to this line will not work either.
Make sure not to cancel the phone plan linked to the number you wish to port, otherwise you will lose this number. MonFax will take care of this step for you. If ever you wish to cancel your MonFax service, you can once again port your number to your new service provider. Note
MonFax does not allow porting of surtaxed fax numbers.

How much does it cost?

MonFax’s subscription fee for a ported number is the same as for a local number (see pricing).

• MonFax covers portability fees.
• Payment is made upon sign-up, but your billing cycle begins only once your number has been ported to MonFax, not before.
• Your contract with your current service provider may require you to pay additional cancellation fees as well, so be sure to verify this beforehand.

Port my number at MonFax